Shipping | Returns

Shipping Within New Zealand 

All pricing and transactions are in New Zealand Dollars NZD

Flat rate shipping is $5 within New Zealand 

Free shipping for orders over $100

Delivery time 2-4 business days

All orders are shipped through NZPOST. Please allow up to 2 business days for your order to be processed and shipped out. 

International Shipping

If you live outside New Zealand and wish to purchase an item please email us at for a shipping quote.


We use recycled packaging were possible. Items are wrapped in bubble wrap and tissue paper.

Damaged or Lost Items 

Please contact us at within 7 days of arriving if your item is damaged. Please take photos and keep all original packaging. If you haven't received your parcel within 7 days from sent date please contact NZPOST 0800 501 501 with tracking number. 


We do not have to give a refund if you change your mind about a purchase — so please choose carefully.

  • Items need to be returned within 21 days of purchase 
  • Items must be in original condition  
  • Please note that return postage is not reimbursed
  • All Sale/Clearance/Mystery Bags and Boxes items are final and cannot be returned